Members should have their subscription number ready to reserve their free member tickets. Please bring your membership card and valid photographic identification to present to the customer service representative the day of your visit.
If you have complimentary tickets or a membership voucher that expired between March 2020 and March 31, 2021, please contact Ian Francis at firstname.lastname@example.org regarding redeeming these items.
In order to serve you better, please have your tickets (electronic or printed) and all necessary identification ready to present to our customer service agents upon entry to the museum.
Please take note of the following requirements for discounted tickets:
Bank of America's "Museums on Us" weekend is the first full weekend (Saturday and Sunday) of each month. Free admission is for cardholders only. Each cardholder must present valid Bank of America, Merrill or Bank of America Private Bank (US Trust) credit or debit card and valid picture identification on-site to receive the discount.
Museums for All guests must present a signed EBT card and valid picture identification to receive the discount. There is a limit of 4 discounted admissions per EBT card holder. Please note that P-EBT cards do not qualify for the discount.
Portsmouth city employees must present their employee identification card on-site to receive the discount.
The Teacher discount applies only to Pre-K through 12th grade Virginia teachers. Teachers must present their teacher badge on-site to receive the discount.
Reciprocal museum program members (ACM, ASTC, and NARM) must present valid museum membership that meets the requirements of the program as well as valid picture identification on-site to receive the discount.
SHRMF members must present museum identification and valid picture identification on-site to receive the discount.
Guests who use these discounts, but do not present the criteria stated for the discount will be charged the difference once they are on-site.