Privacy Policy

Last Updated: May 23, 2017

Etix understands that your right to privacy is very important. This privacy policy applies to our Site and the apps where it appears. It describes how we treat personal and private information which we collect. This policy should be read in conjunction with our Terms and, where applicable, our purchase policy.

Collected Information

Etix may collect information from and about you, including but not limited to…

  • Your name, street address, or other contact information
  • Your credit card number, billing zip code, and other payment and billing information
  • Information you post on our website or a third-party social media site
  • Information about events you like, products you buy, or other demographic information
  • Information about the browser you’re using to access our Site, which site you came from or where you went after, location information or your type of mobile device, etc
How We Collect Information

Etix may collect information…

  • Directly from you if you register, post on our Site, ask us a question, etc
  • By using browser cookies, web beacons, and other browser tracking tools
  • From third parties if you use an integrated social media feature on our website or app
How We Use Information

Etix may use the information we collect…

  • To respond to your questions or requests
  • To improve our products and services
  • To look at site trends and customer interests
  • For security purposes
  • For marketing purposes
    • You may opt-out of having your online behavior tracked for advertising purposes. To learn more, click here.
  • For transactional communications
  • As otherwise permitted by law
Sharing Information

Etix may share the information we collect…

  • With third parties who perform services on our behalf
  • With our business partners
  • If we believe we must in order to comply with the law
  • With a successor to all or part of our business
Security

At Etix, e-commerce is a way of life. We understand the importance of online security and utilize the latest advances in technology to ensure your transaction is secure. We address security through “defense in depth”, where we employ a collection of complementary and interlocking methods to keep your information secure and protected. Furthermore, Etix maintains compliance with current security standards, including PCI-compliance. While the Internet is never 100% secure, Etix works constantly to stay on the forefront of online security through multiple levels of encryption and regular external vulnerability scans. For your own protection, use caution when using the Internet and remember: never share your Etix account information.

EU-U.S. Privacy Shield Compliance

Etix complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. We have certified to the U.S. Department of Commerce that we adhere to the Privacy Shield Framework Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov.

In compliance with the Privacy Shield Principles Etix commits to resolve complaints about our collection or use of your personal information. European Union and Swiss individuals with inquiries or complaints regarding our Privacy Shield policies should first contact Etix at:

Etix, Inc.
909 Aviation Parkway, Suite 900
Morrisville, NC 27560
Attn: Legal
legal@etix.com

Users who do not wish to receive marketing emails are requested to contact Etix Customer Support via our Customer Support Form. Users may also gain access to, request updates or corrections to, or deletion of, their personal information by submitting the request via our Customer Support Form. Users may contact Etix via our Customer Support Form should they have any questions regarding accessing, updating, correcting or deleting their personal information.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://www.jamsadr.com/eu-us-privacy-shield.

In certain cases, we may remain liable under the Privacy Shield Principles if we transfer your personally identifiable information to third-party processors of that data who then process that data in a manner inconsistent with the Privacy Shield Principles. We will not, however, retain such liability if we can prove that we are not responsible for the act or omission in question that is inconsistent with the Privacy Shield Principles.

Our use of your personally identifiable information may be subject to investigation and enforcement under the U.S. Federal Trade Commission or another U.S. statutory body, and/or you may be able to invoke binding arbitration to assert your rights.

Questions

If you have any questions about our privacy policy, please contact us at support@etix.com or 1-800-514-3849.

© Wed Oct 18 16:25:55 EDT 2017 Etix, Inc. All rights reserved.

© Wed Oct 18 16:25:55 EDT 2017 Etix.com